Hospitality Professional

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ABOUT

ME

BRIEF INTRODUCTION OF MYSELF

GEORGIOS (GIO) KYRKOS

Well educated professional that he is always striving to achieve his targets by respecting his values. Confidence,self motivation and passion are the 'must characteristics' of a business oriented professional.On 2010 i took the decision to re-brand myself and join hospitality. This challenging business trip is more than interesting and full of valuable experiences.

UPDATE: Since 2011 i have been travelling and working in several countries (Switzerland, Jordan, China, United Arab Emirates, Greece). I have met/interacted with lot's of people in multicultural environments and faced many challenges. I still love travelling and honestly speaking i do enjoy this alternative life style.

I am looking forward embarking in a new challenging career trip very soon.

QUALIFICATIONS

CHANNEL MANAGERS
Ezyield 99%
Fastbooking 90%
RateTiger 99%
Evolution 99%
ONLINE REPUTATION MANAGEMENT
Revinate 90%
Trust You 90%
Review Pro 90%
REVENUE MANAGEMENT TOOL
EzyRMS 99%
BOOKING ENGINES
WebHotelier 90%
Fastbooking 99%
Evolution 99%
RATE SHOPPERS
OTA Insight 90%
Rate Gain 90%
OTA EXTRANETS
HRS 99%
Splendia 90%
Prestigia 90%
Laterooms 90%
OTA EXTRANETS
Booking.com 90%
Expedia 90%
Agoda 90%
HotelBeds 90%
DOTW 90%
GTA 90%
MetGlobal 99%
Orbitz 90%
Ctrip 90%
DIGITAL MARKETING
FaceBook 90%
Twitter 90%
Instagram 90%
YouTube 90%
Pinterest 90%
Linkedin 90%
Flickr 90%
Google + 90%
OTHER SKILLS
Google Analytics 90%
Email Marketing 90%
Opera PMS 90%
Microsoft Excel 99%
MS PowerPoint 90%

11/2018 -

GENERAL MANAGER

WORK EXPERIENCE

MY PROFESSIONAL BACKGROUND

BRANDED BOUTIQUE 4* RESORT (108 ROOMS&VILLAS)

As General Manager i am responsible for or all aspects of operations at the hotel, to day-to-day staff management and guests. I provide leadership and strategic planning guidance to all departments in support of the service culture, maximized operations and guest satisfaction. The resort is integrated with a vibrant party fun beach club. Daily Djs are entertaining the guests and external visitors. Social events, meetings and launches are taking place very often. Cultivating Revenue Management Culture among the team is my priority while ensuring that excellent guest experience is being provided....

09/2017 -

10/2018

CLUSTER DIRECTOR OF REVENUE (PRE-OPENING/RE-BRANDING) OPTIMIZATION

GRAND WEST SANDS RESORT & VILLAS PHUKET, THAILAND

Establishing from scratch all the revenues procedures/processes of creating/opening a new hotel concept, dividing the biggest resort in Phuket (673 rooms) into two hotels 5*(213 Villas/Premium rooms) - 4*(470 Superior rooms)....

08/2016 -

09/2017

DIRECTOR OF REVENUE OPTIMIZATION

CENTARA GRAND WEST SANDS RESORT & VILLAS PHUKET, THAILAND

Setting strategies & Action plans to achieve a challenging budget for the 558rooms including the biggest waterpark in southeast Thailand and the biggest conference center in Phuket (1000pax capacity)....

08/2015 -

08/2016

REVENUE MANAGER

CENTARA GRAND WEST SANDS RESORT & VILLAS PHUKET, THAILAND

Main responsibility is to leverage the potential of 573 family rooms. Key task is to generate incremental revenues after implementing rate optimization....

04/2014 -

06/2015

HOTEL GROUP E-COMMERCE MANAGER

KIPRIOTIS HOTEL GROUP, GREECE

Responsible for the entire online channel of 5 hotels and the biggest convection center in Greece. Achievements and tasks can be downloaded through http://bit.ly/AcheivementsGK...

05/2013 -

04/2014

E-COMMERCE EXECUTIVE

SOFITEL DUBAI JUMEIRAH BEACH, UAE

In charge of generating revenue and increasing traffic via all online channels. Digital marketing - Social Media marketing to simulate and promote hotel and hotel special offers via all available means. Key accountabilities: Acquisition and Digital Marketing, E-Communication, Social Media, Online Distribution, Reporting and Analysis....

11/2012 -

02/2013

GUEST RELATIONS MANAGER

CROWNE PLAZA HOTEL XIANGYANG, CHINA

Providing guest recognition, coordinate and supervise all activities for guests, initiate action to correct a hazardous situation and potential dangers, schedule activities for guests...

08/2012 -

10/2012

MANAGER IN TRAINING

CROWNE PLAZA HOTEL XIANGYANG, CHINA

Dealing with VIP’s requests, ensuring guest satisfaction, solving problems, supervision of club lounge, introducing new ideas to enhance guest’s satisfaction...

06/2007 -

12/2010

PRODUCT MANAGER

ARITI S.A (PHARMACEUTICAL COMPANY)

Priotorizing product and customer requirements, Planning and developing the right strategy, attend conferences and exhibitions, product demonstration to customers, conduct regularly market research and analysis...

06/2006 -

05/2007

LOGISTICS DEPARTMENT

ARITI S.A (PHARMACEUTICAL COMPANY)

Preparation of customer request query, preparation and clearing of documents (customs clearance), provide daily reports to the logistics manager...

02/2012 -

07/2012

MANAGEMENT TRAINING IN F&B DEPARTMENT

KEMPINSKI HOTEL AQABA,JORDAN

Ensuring operating standards, maximizing profitability, improving selling techniques, dealing with complaints, monitoring the process of the department and providing recommendations...

12/2005 -

06/2006

RESPONSIBLE FOR AREA SALES

AUTOFIX – LOGO S.A (COMMERCIAL COMPANY)

Direct sales, new client development, product promotion...

EDUCATION

MY EDUCATION

05/2015 -

08/2015

eCornell University

ADVANCED HOSPITALITY REVENUE MANAGEMENT, PRICING AND DEMAND STRATEGIES, REVENUE MANAGEMENT

Course that i have participated in: -- Price and Inventory Controls -- Price Sensitivity and Pricing Decisions -- Segmentation and Price Optimization -- Displacement and Negotiated Pricing -- Search Engines and Online Selling: Stimulating Incremental Demand...

11/2013 -

02/2014

eCornell

CERTIFICATE PROGRAM IN HOTEL REVENUE MANAGEMENT

Introduction to Hotel Revenue Management,Forecasting and Availability Controls in Hotel Revenue Management,Pricing Strategy and Distribution Channels in Hotel Revenue Management,Overbooking Practices in Hotel Revenue Management,Non-Traditional Applications of Hotel Revenue Management...

07/2012 -

11/2012

eCornell

CERTIFICATE PROGRAM IN FINANCIAL MANAGEMENT

Mastering the Time Value of Money,Making Capital Investment Decisions , Risk and Return: How to Identify Measure and Incorporate into Capital Budgeting Decisions Raising Capital: The Process, the Players and Strategic Considerations Understanding Financial Statements Using Ratio Analysis to Evaluate Financial Performance...

01/2012 -

04/2012

eCornell

CERTIFICATE PROGRAM, HOTEL REAL ESTATE INVESTMENTS AND ASSET MANAGEMENT

Financial Analysis of Hotel Investments , Control of , Hotel Real Estate , Valuing Hotel Investment Through Effecting Forecasting , Valuing Hotel , ntellectual Property and Structuring the Capital Stack , Developing an Asset Management Strategy , Achieving Hotel Asset Management Objectives...

01/2011 -

12/2011

Glion Institute of Higher Education,Switzerland

POSTGRADUATE DIPLOMA IN HOSPITALITY MANAGEMENT

Room Division Management,F&B Management,Financial Management,Managing Events,Operations Management...

11/2010 -

08/2011

University of Athens, Greece

ONLINE CERTIFICATE PROGRAM IN TOURISM AND HOTEL MANAGEMENT

11/2007 -

06/2009

Hellenic Management Association (E.E.D.E), Greece

MASTER IN BUSINESS ADMINISTRATION

Business Plan , Project Management , Business Strategy , Total Quality Management , Project Management Financial II...

09/2001 -

06/2004

University of Salford,United Kingdom

BACHELOR OF SCIENCE WITH HONOURS IN QUANTITATIVE BUSINESS MANAGEMENT

University of Salford,United Kingdom Bachelor of Science with Honours in Quantitative Business Management Financial and Planning Control , Corporate Strategy , Statistical Methods , Operations Management , Accounting , Principles of Marketing , Business Forecasting...

05/2009 -

11/2010

Seminars

OIKONOMOTEKNIKI – ADVANCED QUALITY SERVICES

'Successful Negotiations' , 'Logistics Management' , 'Analysis of a Balance-Sheet'...

PORTFOLIO

THE BEST OF MY PROJECTS

SALFORD UNIVERSITY

PG GLION'S DIPLOMA

GEORGIOS KYRKOS

CORNELL UNIVERSITY CERTIFICATE OF HOTEL REALESTATE AND ASSET MANAGEMENT

ADVANCED REVENUE MANAGEMENT CERTIFICATE – ECORNELL

FINANCIAL MANAGEMENT CERTIFICATE

HOTEL REVENUE MANAGEMENT CERTIFICATE

MANAGING HOTEL REVIEWS

KAPODISTRIAKO

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Georgios Kyrkos Phuket, Thailand

+30 6946331871

CONTACT ME

ME

GET IN TOUCH

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